postheadericon Support Fees

Travel Expenses

  • $0.585 per mile beyond 50 miles round trip
  • 100% reimbursement for parking fees with proof of expense

Diagnostic Fee

  • $15.00 fee if a Service Technician is called to diagnose but not resolve an issue.  This fee will be waived if PITS, LLC is asked to fix the problem.


Shipping Fee

  • Any return shipping fees incurred (e.g. packaging materials, insurance and shipping cost) will be added to the invoice with a copy of the receipt attached.

Restocking Fee

  • The client will be billed for any applicable restocking fees.  A copy of the receipt will be attached to the invoice.  This fee will typically include a Shipping Fee, as described above, for the parts returned to the retailer.